Description

• Graduated from a relevant university department, preferably with a master's degree in Engineering or Business Administration.
• Fluency in English to support an international work environment; a second language is appreciated.
• At least 15 years of experience in marketing and sales service tracking processes.
• At least 5 years in a managerial position, specifically in international sales and marketing.
• Experience in "service sales" and "project sales" for public and/or local government entities.
• Strong leadership and communication skills.
• Proactive, results-oriented, and self-motivated with a focus on continuous improvement.
• Experience in managing both software and hardware projects, including installations and commissioning.
• Strong business follow-up and responsibility awareness, with leadership skills.
• Capable of organizing and planning, with a solution-oriented approach to business development.
• Experience in international tenders.

Job Responsibilities

• Manage commercial activities in alignment with company targets and budget work.
• Conduct market and competitor analyses and provide feedback for product development and improvement processes.
• Lead efforts to reorganize sales processes.
• Identify opportunities for improving customer satisfaction and create action plans with relevant departments for their development.
• Plan and ensure customer visits are carried out.
• Plan and implement activities related to after-sales customer satisfaction and needs.
• Take an active role in acquiring new customers.
• Conduct studies to identify customer needs and target customers.
• Carry out sales activities in accordance with the specified budget and targets.
• Increase cross-sales of products.
• Oversee and receive reports from teams responsible for stakeholder relations, ensuring effective management and collaboration with internal and external stakeholders.
• Oversee the team handling the tender application processes, ensuring timely and accurate documentation and submission to meet customer and regulatory requirements.
• Coordinate with the marketing team, receiving reports on marketing strategies and initiatives to support sales efforts and enhance brand visibility.
• Conduct market and competitor analyses and provide feedback for product development and improvement processes.
• Identify opportunities for improving customer satisfaction and create action plans with relevant departments for their development.
• Plan and carry out customer visits.
• Plan and execute activities related to after-sales customer satisfaction and needs.
 

• Opportunities for global project participation and self-growth
• Robust documentation culture
• Access to a strong business network
• Structured onboarding and internal career planning
• Lunch allowance
• Supplementary health insurance
• Public transportation allowance